WHC Welcomes New Learning and Evaluation Team

Washington Housing Conservancy Welcomes New Learning & Evaluation Team to Deepen Impact and Advance Opportunity Through Housing 

The Washington Housing Conservancy (WHC) has selected Success Measures, a nonprofit evaluation and learning strategy team operating as a social enterprise at NeighborWorks America, to serve as WHC’s new Learning & Evaluation (L&E) team. 

Success Measures will lead WHC’s efforts to better understand, document, and strengthen the organization’s impact in reimagining housing as a platform for wealth building, economic mobility, and opportunity for moderate- and low-income residents. Success Measures is building off the work started by the National Initiative for Mixed-Income Communities (NIMC). 

Chosen through a competitive process, Success Measures was selected for its collaborative approach, deep commitment to community voice, and strong track record supporting mission-driven organizations. The L&E team—Jessica Anders-Mulcahy, Rebecca Piatt, and Becky Sherblom—brings extensive experience in housing, community development, and participatory evaluation. 

“The Success Measures team’s expertise will be instrumental in helping us advance our impact,” said Kimberly Driggins, CEO of WHC. “They’ll build on our longstanding commitment to learning and evaluation to ensure we are meeting our goal to use housing as a means to create opportunity and economic mobility for families and individuals in the Washington, DC region.” 

From its first acquisition, Crystal House, WHC has prioritized its social impact work and learning and evaluation. This work has included: a) analyzing resident data to assess changes over time, including rent burden and housing stability, b) evaluating how WHC’s social impact strategies are implemented across properties, and c) gathering resident and staff perspectives through surveys, focus groups, and interviews. 

Going forward, the Success Measures team will focus on five key questions: 

1. How are resident characteristics changing over time?  
2. How is WHC’s affordability evolving?
   
3. What initiatives are advancing WHC’s social impact goals?  
4. How is life at WHC properties shaping resident outcomes?
   
5. What are residents’ aspirations?

“We are excited to work with the Washington Housing Conservancy to bring community-centered outcome evaluation and on-the-ground learning to our backyard in the DC area,” said Jessica Anders-Mulcahy, Vice President, Success Measures Evaluation. “We look forward to working together to tell their story and further their impact.” 

WHC’s evaluation efforts will continue to inform strategic decision-making, enhance organizational learning, and translate insights into actionable improvements for staff, partners, and residents. Success Measures will collaborate closely with WHC stakeholders to co-design an inclusive, equitable evaluation framework rooted in shared learning. 

The L&E team will begin meeting with WHC and property management staff over the next few weeks to gather input and collaboratively revise and update the evaluation framework. 

Learning & Evaluation Team Bios 

• Jessica Anders-Mulcahy, Vice President, Success Measures Evaluation, is a cultural anthropologist and evaluator who integrates learning into community-driven work. She will oversee WHC’s L&E strategy.
• Rebecca Piatt, Senior Manager, Success Measures Evaluation Services, will lead day-to-day evaluation activities. She brings extensive experience working with public and nonprofit partners to drive inclusive, data-informed learning.
• Becky Sherblom, Principal of B. Sherblom Consulting, brings four decades of experience in affordable housing and community development in the DC-Maryland-Virginia region. She will lead WHC’s data systems review and capacity-building work. 

About Success Measures 
Success Measures is a nonprofit evaluation and learning strategy consulting team that helps organizations and communities understand their outcomes and impact. For over 20 years, they have worked with more than a thousand partners focused on improving the places, systems and conditions to create healthier and more resilient communities. Success Measures operates as a social enterprise within NeighborWorks America, a national affordable housing and community development nonprofit intermediary that strives to make every community a place of opportunity. Learn more at successmeasures.org.  

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